The e-Otinish project was recognized as the best project in public administration
2023-10-17 10:46
Recently, at#nbsp;the Digital Bridge 2023 forum, the opening ceremony of#nbsp;the annual National Competition "Qazaqstan Project Management Awards-2023" was held, where eOtinish was recognized as#nbsp;the best project in#nbsp;public administration. eOtinish is#nbsp;a#nbsp;service for filing complaints and appeals to#nbsp;government agencies.
The award ceremony consists of#nbsp;eight stages: acceptance of#nbsp;applications and reports from participants, individual assessment, team assessment, first jury meeting, virtual interview of#nbsp;assessors with past participants, determination of#nbsp;finalists, preparation of#nbsp;finalists for participation in#nbsp;the award ceremony and the actual award ceremony of#nbsp;the finalists.
Applications for the competition are submitted in#nbsp;three categories: "Best Project Office", "Best Project" and "Best Project Manager". The winners are also determined and awarded special prizes within the Competition nominations: "Best gender project", "Best child-friendly project"; "The best#nbsp;PM trainer (consultant)." In#nbsp;each category, "gold", "silver" and "bronze" winners will be#nbsp;determined.
"Qazaqstan Project Management Awards" has been held in#nbsp;Kazakhstan since 2020 and is#nbsp;aimed at#nbsp;supporting project teams and assessing their achievements in#nbsp;the field of#nbsp;project management.
Vladimir Fidler
director of business development at BTS Digital
director of business development at BTS Digital
"We congratulate everyone who participated in#nbsp;the project#nbsp;— physically, mentally! We#nbsp;made a#nbsp;cool social platform".
Achievements of#nbsp;the eOtinish service in#nbsp;numbers:
- More than 4 million hits in#nbsp;2.5 years
- More than 500,000 users per month
- CSAT (citizen satisfaction with response)#nbsp;— increased
- From the beginning of#nbsp;the year from 47% to#nbsp;62% for the year
- The share of#nbsp;online applications increased over the year from 32% to#nbsp;61% (more people submit online#nbsp;— they save time)